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- HP Deskjet 2131 won't print to full page...

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11-18-2016 02:33 PM
Hi there,
So my printer doesn't seem to want to print full page, like it cuts off like 1cm of the page on the right side. It used to print to full page, but I don't know what happened and now it doesn't. In PDF view it says that the page has been scaled to 94%, but I can't change it. If I change the setting to actual size, it overflows the little preview page and cuts off the overflow when printing.... It just looks like it's gotten the measurements of an A4 page wrong.
I've also run the HP doctor, but it didn't detect anything...
Here it's on fit to page, but it fits to a smaller page instead. It also says scale 94% above the preview and I'm not sure why and how to change it.
Here it's actual size, and it's overflowing that little preview page...
Is there anyone else who has experienced the same thing and know a fix??
11-19-2016 12:54 AM
Hi,
The pritner hardware do not support borderless printing, therefore it cannot print full page and was not used to perform a such, this is a limitation of the hardware..
It do not support borderless printing as listed below:
Borderless printing: No http://store.hp.com/us/en/pdp/hp-deskjet-2130-all-in-one-printer
See Paper-handling specifications > Print Margins below:
http://support.hp.com/hk-en/document/c04616318
The document's margins must match (or exceed) the margin settings of 14.5 mm (1.45cm) which will be at the right side for a landscape orientation as you print..
That cannot be avoided and it is an hardware limitation of your printer.
Shlomi
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11-19-2016 01:48 AM
Hi there,
Maybe I didn't word it properly, but it's scaling the document down to 94%, so it's made the output smaller than what it should be. I understand that it doesn't support borderless printing, but I was able to print to 100% the page size, including a little border, but I'm not sure what setting I can change to revert this 94% scale back to 100%. Hopefully that helps your understanding of it?
Thanks
