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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Deskjet 2510
macOS 10.12 Sierra

I have a DeskJet 2510 i can print a test page from the Mac but when i try to print a document it does not print or record in the print queue.

1 REPLY 1
HP Recommended

@Rob69

 

Thanks for taking an interest in the HP Support Forums! After reading your post I see that your HP Deskjet 2510 printer is not responding when you print a document. I would like to help you out with this issue today.

 

However, I will need a few details to provide an accurate solution,

  • How is the printer connected to the computer, wired or wireless?
  • Try to print from the different software and check if you are able to print.
  • Are you getting any error message when you try to print?

Meanwhile:

  • Delete the existing print queue and add the printer.
  • Reset the printing system.

Click here and perform step 4 and 6 from the document.

 

Reply with the result of the above-mentioned steps, for further assistance.

 

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

 

Cheers.

Sandytechy20
I am an HP Employee

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