• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-15-2017 04:25 AM

HP Recommended
Product: HP Deskjet 3630

I have been using the plug in wire to my laptop and all of a sudden i cant print and get the error,  Printing looking for printer , can any one help with this ?  thanks in advance

1 REPLY 1

‎03-15-2017 01:57 PM

HP Recommended

@ bmossy

 

This is a great location to get assistance! I read your post and see that you are having issues connecting your printer to your computer through wired connection. I would like to help you resolve this issue. 

 

However, I will need a few details to provide an accurate solution,

  • Which operating system is installed on your computer?

Meanwhile:

  • Restart the computer, printer, and router.
  • Disconnect the power cord from the router.
  • Turn off the printer.
  • Close all running programs on your computer, including the HP software installation window, then shut down the computer.
  • Reconnect the power cord to the router, then wait for the Internet activity light to display a normal connected status.
  • Turn on the printer.
  • Turn on the computer.

Reply with the result of the above-mentioned steps, for further assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.