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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-14-2017 07:52 PM

HP Recommended
Product: HP Deskject 5150

I  recently replaced the ink in my computer.  After I did this it started sucking up a few papers at time.  Next thing I know, it is making black lines on whatever I print.  Now, it won't print at all and the ink light is flashing at me.  I have tried several tips I read on this forum- but no luck.  I'm ready to throw it out - disappointed I just bought new ink for it.  Please help and thanks in advance!

2 REPLIES 2

‎04-14-2017 07:56 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you power cycle (turn off and turn on) the printer?

 

if the symtoms still remain, the printer may be defective.

 

Thanks,

I am an HP Employee. Although I am speaking for myself and not for HP.
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‎04-14-2017 08:01 PM

HP Recommended

it was going  through the power cycle when I turned it on and off... but now the light will turn on and off and that is about it unless I open up the top cover

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