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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-17-2016 10:22 AM

HP Recommended

The USB to LPT cable *might* be the cause, but I excluded that when I purchased a printserver on the network to access the printer with.

 

The driver still crashes in Windows, and no prints are done.

‎02-05-2016 02:53 PM

HP Recommended

Just completely wiped the printer from the config. Hooked it up through the printserver, which I can reach over the network with no problems.

 

Reinstalled the printer, pointed it at the IP address of the printserver and selected 'Windows Update' to get the latest driver, and let Windows replace the existing driver.

 

Still see the printspooler crashing and restarting itself, and no print being produced. I didn't really notice last time, but under Windows 7 just starting a print would turn the printer on (if it was off), and then proceed with printing.

 

Printer was off on my test just now, but has switched on. So it is talking to something. Retried, and on my test page it doesn't do anything. Printer remains off, and printspooler crashes.

 

Once I restart the printspooler, the job is apparently still in the queue (so a job is produced), and this turns the printer on. Then the job gets killed off as the printspooler crashes a second time.

 

Restarting the printspooler again yields an empty printqueue... So there is definitly something funky going on with the signed Microsoft driver vs the printspooler and the way the two need to talk to a printer.

‎03-04-2016 08:48 AM

HP Recommended

Bought HP Envy 5640... Gonna see if I can recoup the investment in toner for the DeskJet... Sad to see her go.

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