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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I've had this problem for a few months. Every once in a while, it won't print a document, shows ink levels are low but the picture of the ink levels shows more than half full on both the black and the color.

 

I have to turn off the printer, wait a few minutes, turn it back on -- then it will print. Help?

 

Windows 7 64-bit

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The printer was not properly reading the cartridge ID. 

 

If this did resolve the issue please mark the thread as solved by clicking on the "Accept as Solution" on the reply that solved the problem.  This will make it easier for others with similar issues to find the solution.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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HP Recommended

28 views and no suggestions/ideas to help me? Please?

HP Recommended

The blinking light on the front panel is not showing low ink in this case but rather a problem with the cartridge.  The troubleshooting steps in this document may help resolve the issue.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


HP Recommended

Thank you for your reply. I tried doing the steps but when I get to Figure 15 -- hold, then release Paper Type and Resize to Fit buttons -- nothing happens. I don't get a  Printer Status Report.

 

Blinking lights...

 

show
Issue: One or both Estimated Ink Level lights blink, the Attention light blinks, and an 'E' displays

 

HP Recommended

Are one or both of the cartridge lights blinking?

 

 

I do not have a F4440 to test, but I would try agin as sometimes the button sequences are fussy.  You need to press both buttons at the same time and hold both, then release both after a few seconds.

 

If the page does not print I would skip to Solution three and clean the cartridge and printer contacts for whichever cartridge has the blinking lights.  If this does not resolve the issue move to the later solutions.

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


HP Recommended

Just the Color ink light is blinking. I will try again, then move on to the next as you stated. Will get back to you when I've finished. Thank you! 🙂

HP Recommended

The test page printed this time ....... shows Error Code : 905E00FF. Below that = Error Code: 905E00FF  Page: 0, then repeats the  same below that.

HP Recommended

OK, if just the color cartridge light is blinking I would suggest removing the cartridge and give the contacts in the printer and on the cartridge a cleaning with a lint-free scrub, a damp coffee filter or a folded dollar bill should work well.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


HP Recommended

Ok, did that, then ran another test page -- it says the same as the last one. But, now the color ink levels show (nearly full) where before it was x'ed out (showed a warning). So, hopefully, that took care of the problem. Thank you so much! 😄

 

HP Recommended

The printer was not properly reading the cartridge ID. 

 

If this did resolve the issue please mark the thread as solved by clicking on the "Accept as Solution" on the reply that solved the problem.  This will make it easier for others with similar issues to find the solution.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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