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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-11-2017 12:41 AM

HP Recommended
Product: HP Deskjet F4580
Operating System: Microsoft Windows 7 (64-bit)

Hello,

 

I own an ASUS laptop running windows 7 64-bit. I also have an HP deskjet F4580.... I moved quite a bit and don't have the installation cd anymore. I have DL the drivers/software from this website several times and using different browsers. Each and every time I try to open the file to run, I get "file is corrupt" and once got a "this file is not a valid Win32 application" but that was when I got the file not from an HP site. I'm not sure what to do at this point. Does anyone have any ideas?

 

Thank you so much

1 REPLY 1

‎03-11-2017 05:54 AM

HP Recommended

Hi , 

 

Go to TEMP Folder >> Delete all files in %TEMP% 

 

Go to prefetch folder >> Delete all  files in prefetch 

 

Delete all previously downloaded HP files 

 

Restart your PC 

 

This time you ll download HP Printer Driver ( NOTE - Make sure its a 64bit ) and save it on location DESKTOP 

 

Once download is completed - RUN AS ADMIN 

 

See if you get the error Not Valid WIN 32 Application. 

 

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my    efforts to help.

 

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 

 

Take care now and have a splendid week ahead. 

 

 

 

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