HP Deskjet Ink Advantage 3545- Black Print/Copy not working

[Anirban1709]

Hi Guys,

Need you kind help as there is an issue with my HP Deskjet Ink Advantage 3545 Printer, where i am unable to print/copy with Black Ink but i am able to do the same with Color Ink. The Ink Level is quite good. When i copy/print the paper comes out without any print over it..I am not sure what the issue is.

I tried calling the Helpdesk, but they refused to help!

Thanks again for your kind help!

Regards

Anirban

[Rainbow7000]

Hi there:)
Welcome back to the HP Community @Anirban1709,

I came across your post about the black ink not printing out from your Deskjet Ink Advantage 3545, and wanted to reply with my suggestions to help out. I would recommend trying all of the steps in order from the link down below, which should help with this type of issue. If the black still does not print out, chances are the printhead has an internal error and the printer will need to be replaced. Contact HP directly if that happens at their contact details at the bottom of my message! 😄

• Printer Prints a Blank Page or Does Not Print Black or Color Ink

If you have any troubles with the steps, let me know and I will do my best to help.

Show appreciation for my attempt to help you out today, click the thumbs up below. Click the "Accept as Solution" if the issue has been resolved please and thanks! 😄


Have a great day,


Contact HP:

Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear