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‎08-12-2021 01:39 PM - last edited on ‎08-20-2021 10:48 AM by Retired

HP Recommended

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.  

  

Original topic URL: https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/HP-ENVY-7640/m-p/8136941#M249967 

 

i have the same issue, HP needs to fix the issue, its either a bad driver or an issue with the smart software.

 

You can scan docs using the doc feeder to a memory card, then doweled the memory card info to you computer from a card reader

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