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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-19-2016 11:48 PM

HP Recommended
Product: HP DJ 2135
Operating System: Mac OS X 10.11 El Capitan

Hi

 

I bought HP DJ 2135 online. Am installing the HP easy start on my mac but the HP Easy Scan is not downloading after 121.4MB  I am on Mac 10.11 Havent upgraded to Sierra yet. How to fix this issue. Screen Shot 2016-11-20 at 12.01.44.png

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-20-2016 03:50 PM

HP Recommended

@ramya2, welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are facing issues with downloading the HP easy start for your HP DeskJet Ink Advantage 2135 All-in-One Printer.

Don't worry as I have a few steps that should help fix this issue.

 

Please download the software from the link: Software and Drivers for Mac OS X 10.11

 

Let me know how that works.
 

I hope you have a good day ahead.

Rainbow23 - HP Support.

View solution in original post

1 REPLY 1

‎11-20-2016 03:50 PM

HP Recommended

@ramya2, welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are facing issues with downloading the HP easy start for your HP DeskJet Ink Advantage 2135 All-in-One Printer.

Don't worry as I have a few steps that should help fix this issue.

 

Please download the software from the link: Software and Drivers for Mac OS X 10.11

 

Let me know how that works.
 

I hope you have a good day ahead.

Rainbow23 - HP Support.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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