HP Envy 4500 Not printing from word

[Lawstudent1990]

I have an Envy 4500 printer. Starting today nothing will print from Microsoft Office (word). It just spits out a blank page - doesn't even act like it's printing. It prints from the internet, pictures, etc just fine. I tried change to single cartridge printing and it still doesn't work. I have a Lenovo laptop using Windows 10 64x. I need to print from word ASAP! What can I do?!

[Dragon-Fur]

@Lawstudent1990

Places to look for the source of the issue include:

IF you have recently changed the UAC, check / adjust:

Reduce the permission setting in the UAC

Control Panel > icon view > User Accounts >  Change User Account Control Settings >

Adjust slide second from the bottom: Notify me only when apps try to make changes... >

OK

Follow the solutions provided in Microsoft troubleshooting:

How to troubleshoot printing problems in Word

Unlikely fix, since other programs print > Reinstall Full Feature Software

Download software, uninstall old software > reboot > install fresh copy the Full Feature Software > reboot to finish procedure:

HP ENVY 4500 e-All-in-One Printer series Full Feature Software and Drivers

Also unlikely; worth a check -- please read all instructions before deciding to update the firmware:

HP ENVY 4500 e-All-in-One Printer series Firmware Update

Check the Reliability Report

Look for Updates / changes to your Office software that may have impacted your Office environment:

Windows 10: Control Panel > set icon view > Security and Maintenance >

Under Maintenance > Open the Drop Down Menu >> Click on View Reliability Report

If Office updates were loaded at the same time the issue surfaced, you may need to reinstall / repair Office.

Check your Office Word normal.dot template - changed?  damaged?

Change the Normal template (Normal.dotm )

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