HP Envy 4510 series printer offline

[mimidi]

My HP Envy 4510 printer suddenly went offline.  I have tried many things including HP Print and Scan Doctor and when I ran that program I did not get a  test print.  I am desperate

[Jeet_singh]

Hi @mimidi,

Thanks for taking an interest in the HP Support Forums! This is a great location to get resolutions and interact with experts from the community. I see that you are having a trouble where the printer is showing offline. Try the steps below to fix the issue.

As I understand you have already performed Print and Scan Doctor, though has not fixed the issue. Let's try few other steps here:

Printer is Offline (Windows) - Click here

How is the printer connected? Is it USB/Wired/Wireless

If it's connected to the network using Wireless, then try the 'Printer Does Not Maintain Wireless Connection' - Click here

If the problem still persists, then I would suggest assigning a manual IP and creating a TCP/IP port which should help to resolve the issue.

Watch the video to know how to assign a manual IP on HP Printer: http://hp.care/2cqpl6p  

Refer this to create a TCP/IP port: http://hp.care/2dxUJQo  

I hope this helps. If you need any further assistance, do let me know.

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

Regards,