HP Envy 4527 pauses mid print, per page, on Mac. Works fine on Windows.

[SenorDos]

Hello,

When printing from my Mac, every print pauses mid page - it prints the first part, waits a few seconds, then continues. If I send a few prints to it, this really slows down the printing.

I also have a Windows 10 PC which works fine - no pausing.

My Mac is up to date and I have installed the software from the HP web site.

Please advise.

Thanks.

[Riddle_Decipher]

@SenorDos

Welcome to HP Forums, 

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

As I understand the HP Envy 4527 pauses mid print, per page, on Mac but works fine on windows,

Don't worry as I'll be glad to help you, although, to provide an accurate solution, I'll need a few more details to dissect your concern: 

Did you attempt resetting the printing system in your MacOS?

Which software are you using while printing via Mac?

While you answer my queries, here's a few things you can do:

Resetting the printing system removes all printers and scanners from the printer's queue and clears all print jobs and print settings from the system, including printers and scanners that are not from HP. Resetting the printing system can be useful for troubleshooting printing problems, but you need to add all of your printers and scanners back to the list when you are finished. Resetting the printing system reset might resolve certain issues such as:

• Print jobs that are stuck in the queue

• An incomplete print driver installation

• Communication issues between the printer and the Mac

Click here to view the video overview of steps to resetting the printing system in Mac.

For more steps: Click here

Let me know how that pans out, 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

[SenorDos]

Hi, 

Thanks for the tip - I have reset the printing system on my Mac and it appears to have resolved the problem, although so far I've only done one print. 

For now though, let's assume that it's fixed!

Thanks!!

[Riddle_Decipher]

@SenorDos

Thank you for the update,

I appreciate your time and efforts,

I'm glad you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

And accept this as the solution to help others find your post helpful.

Take care now and do have a fabulous week ahead. 🙂