HP Envy 5530 scanning problem

[jshreve]

Why is my HP Envy 5530 saving  a scan into more than one file? And each file is a different part of the page that I scanned.

[banhien]

Hi,

Please try

  Double click printer icon on desktop,
  Select Scan a Document or Photo,
  Put the first page on the glass (face down),
  Check options (size, dpi ...), and select Scan document to file,
  Click Scan - machine will scan the first page
  Remove the first page on the glass, put the second page,
  Click + (plus sign) It sits on the left hand side of a red x
  Machine will scan the second page, put 3rd page on the glass and click + again ..... to the end then click Save
  Click Done after Save

or try to download, install and use the following sogtware to scan:

     ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Regards.

[jshreve]

Seems to work fine scanning as a document but not as a photo under "item type."

[banhien]

Hi,

That is for PDF files. If you wish to scan photos as pdf files, you can use the same above steps. Do you really want to scan photos as pdf files ?

Regards.