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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-29-2017 07:38 PM

HP Recommended
Product: HP Envy 5535
Operating System: Microsoft Windows 10 (64-bit)

Won't print with Windows 10, but with Internet Explorer

1 REPLY 1

‎05-30-2017 02:56 PM

HP Recommended

Hi! @sgg416, Thanks for stopping by HP forums!

 

I understand you have issues printing with Windows 10 on your PC

 

Don't worry I'd like to help you out.

 

Did you make any changes to your printer?

 

Are you able to make a copy from your printer?

 

What is the error message when you try to print?

 

How is the printer connected to the network? Is it wired or wireless?
 
Please download and run the Print and Scan Doctor, it will likely diagnose and resolve the issue you are experiencing.


What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)

 

Refer this article to know how to use print and scan doctor.

 

 

 

Hope to hear from you soon!

Take Care! 🙂

A4Apollo
I am an HP Employee

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