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‎09-09-2022 05:23 AM - last edited on ‎09-11-2022 06:21 AM by

HP Recommended
Product: HP ENVY 6032 All-In-One Printer
Operating System: Microsoft Windows 10 (64-bit)

My printer is working; however, it requires new ink. The printer has ceased communication with Instant Ink. How can this be rectified?

 

2 REPLIES 2

‎09-13-2022 07:29 AM

HP Recommended

Hi @Ambtech458

 

Welcome to the HP Support Community. 

 

I understand that you are facing issues with your printer. I'd like to help!


Since you mentioned that your printer not communicating, is the printer not communicating with devices or is the ink cartridge not communicating correctly? Could you please elaborate?

 

Let me know.

Nal_NR-
HP Community Moderator



‎09-16-2022 08:16 AM

HP Recommended

Hi @Ambtech458,

 

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us.

 

Have a great day!

Nal_NR-
HP Community Moderator



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