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‎02-01-2017 11:01 AM

HP Recommended
Product: HP 7640
Operating System: Mac OS X 10.11 El Capitan

I cannot scan to my computer because it says the connection is lost.  It will scan to email fine.  On the surface it looks like everything is connected fine (wireless).

 

Any thoughts?

1 REPLY 1

‎02-01-2017 06:42 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you try this;

 

macOS 10 12 Sierra: Adding a printer using IP address

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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