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AndrewDolven
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HP Envy 7645 not printing color

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hp envy 7645
Microsoft Windows 7 (64-bit)

Hi I just installed the HP ENVY 7645 on windows 7 and I cant get it to print color. The clabration page came out with blue. The documents I've tried printing from, gmail and word, have color selected, but it just prints grayscale. Inc levels show good. I'm using a USB connection.

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A4Apollo
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Hey there! @AndrewDolven, Welcome to HP forums.

 

I understand you have issues printing in color from your printer.

 

Don't worry I'd like to help you out.

 

Did you make any changes to your printer?

 

Are you able to make a color copy from your printer?

 

Have you tried printing using a different application? Does the issue persist?

 

Try the steps recommended below.

 

 

Follow these steps to check the print settings for your print job.
In the program, you are trying to print from, click File, and then click Print.
The Print window opens.
Open the Properties dialog box.
Depending on the software program, the button might be Properties, Options, Printer Setup, Printer, or Preferences.
Depending on your print job, you might consider modifying the following settings:
Paper Type: If you are printing on photo paper, select the type of photo paper you are attempting to print on.
Print Quality: If you are dissatisfied with the quality of your printouts, increase the print quality. To print more quickly, decrease the print quality. These options typically include Best, Normal, and Draft modes.
Paper Size: If you are printing on a different size of paper than you normally print on, select the correct paper size.
Black and White: If you want to print in black and white only, select the grayscale option.
After selecting the print settings, click OK to apply the settings, and then click Print.

 

 

Refer this article to further troubleshoot printer not printing in color.

 

 

 

 

 

Let me know if this helps!

Have a wonderful day ahead! 🙂

A4Apollo
I am an HP Employee

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AndrewDolven
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I am helping my some one with their printer, and unfortunately, I will not be able to be there for a few weeks. As to "Have you tried printing using a different application? Does the issue persist?" the answer is yes, the other questions will have to wait until I am able to be by the printer.

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