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- HP F4400 printing misaligned after Alignment & new cartridge...

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12-23-2016 12:00 PM - edited 12-23-2016 12:08 PM
The title is pretty self explanitory. My parents have an HP F4400 deskjet and they have been complaining about a sort of "double vision" printing, and I thought at first the printed was misaligned. I did the alignment and scanned the page and nothing changed. Put in new cartridges and nothing changed. Anyone have any more ideas of how to get this fixed? They are at the point of wanting to throw this out and I don't blame them.
EDIT: Followed another troubleshooting for another problem here and cleaned the cartridges by hand (although they were new) and it seems to have fixed the problem. Didn't do that at first because a new cartridge should have been clean. Can't delete this post but I thought I would make an edit showing I had fixed it this way
12-24-2016 09:28 AM
Hello@Benji_b
Thanks for taking an interest in the HP Support Forums!
I see that you had the print quality issues on HP Deskjet F4400 printer.
Superb job on trying the different steps to isolate the issue.
It is a genuine pleasure to work with technically competent customers like you. I thank you again for trying these steps.
Glad that the issue got fixed. You can reach out to HP forum for any issues on your HP products.
Cheers, Happy Holidays 🙂
Sizzlingsum_13
I am an HP Employee
