HP Ink Tank 415 forgot password admin

[ahsh9980]

Dear all,
I want to configure my HP ink tank 415 but I forgot password of admin account,
I tried to factory reset this device asked for admin password
I tried to connect to network asked for A custom printer password has been set
i setup this device 3 years ago and now I don't remember password,
could you please guidance me how to reset factory this device,
or reset admin password to default?

Thank you for support.

[Jay_G24]

Hi @ahsh9980,

 Welcome to the HP Support Community. 

I'd like to help!

I understand the printer is locked with an administrator password

We can perform a factory default on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

[ahsh9980]

Thank you very much for your reply,
I tried but no factory reset was done
This paper has been printed