HP Laser Jet MFP M125nw not getting install

[Jitendra_singh]

Dear Team,

I am not ablr to install the HP laser jet MFP M125 nw printer in my Desktop due to the following Error.:-

For your information i did some steps as per given.

1. install the latest version of Printer driver.

2. New OS also installed.

3. Connectivity type :- USB

also i have an complain number 3037969453 for the same issue.

[Prabhu5]

Hi Good noon

We are unable to see the Error message image, as it is not visible in the attachment. can you tell wat is that error message you are getting on ur computer screen? 

[Jitendra_singh]

the error msg is :-

"An install  operation took too long to execute. this is a fatal error preventing product use.

please restart your computer, and run this setup again. if the problem persists, please cehck the product support web site for your product."

Kindly help to resolve this issue as soon as possible.

Regards,

Jitendra Singh

[Prabhu5]

Will try my level best.

In this case you need to try adding a printer. Here need to go to DEVICE AND PRINTERS and click on ADD A PRINTER  and try installing  from there.

Is this printer connected via USB or LAN?

I AM A HP EMPLOYEE