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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-31-2021 02:38 AM

HP Recommended
Product: HP Laser MFP 137fnw
Operating System: Microsoft Windows 10 (64-bit)

Hi.
I have HP Laser MFP 137fnw with set IP address, and connected via LAN. Printing works with no problems.
I have problem with scanning! I have installed drivers from HP www. I'm using to scan HP MFP Scan but it doesn't recognise my device.
Computers are in domain.
If I run HP MFP Scan as domain admin it recognise device.
If I run as a normal user (not domain admin) HP MFP Scan doesn't recognise device.
On non domain computer HP MFP Scan recognise device.

I need it runs on computer in domain for normal users.

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