• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi all,

 

I had an HP LaserJet 100 M175nw wirelessly connected to my WiFi a few days ago without problems. But I change from ADSL to Optical Fibre Internet Connection yesterday, and the SSID name of my new Router has changed (from WLAN_55 to WLAN_43).

 

The problem is that my Printer has configured and saved the SSID  name of the old router (WLAN_55) yet, and I don't know how to update it!!!

 

I have run the HP install CD several times, navigate through the printer menu display and I am desesperated...

 

The printer works well though USB, but wirelessy is not working because it is trying to connect to the old network.

 

Thanks an regards.

9 REPLIES 9
HP Recommended

Did you go through the Network Setup on the front panel and change to the new SSID?  If not, please do so.

HP Recommended
I have tried, but i haven't been able to find the menu where it can be done...

Would you be so kind of telling me the steps to do so?

Thanks!
HP Recommended

Here is the support page to install the product on a wireless network again.

 

http://support.hp.com/us-en/document/c02677483

 

 

HP Recommended

I have the exact same issue and unfortunately this link does not help

The link takes me to the new install procedure and the wps option suggested just does not work due I believe to a problem with my router.

 

SO I still need to change the existing SSID and password manually.

 

On an earlier post it was indicated that this is possible to do manually on the printer but I cannot find a way to do that.  Are you able to post the menu directions to get to the change SSID option?  I dont think it exists!

 

OR

How do I access the printer configuration via a usb link? in order to find and change the SSID and password?

I dont think there is a way to do this either!

 

OR

How do I access the printer configuation browser without a wireless connection?  Maybe this is the answer..

 

To do this I connected a network cable between the computer and the printer and typed the network ip address (IPv4 Address) into my browser.

 

I found the network ip address by printing a Config Report like so.... 

 

Print a network configuration report

The network configuration report shows the network or wireless settings for the product. Follow these steps to print a configuration report from the HP product.

  1. Load letter or A4 unused, plain white paper into the input tray.

  2. On the product control panel, press the Setup button ().

  3. Press the Right Arrow button () to select Reports, and then press OK.

  4. Press the Right Arrow button () to select Config Report, and then press OK. The product prints a configuration report.

 

Then I chose the Networking tab on the printer configuration page

 

Then the Wireless Configuration option from the menu on the left

 

There I found my new router SSID listed and clicked on it

 

And futher down a space to enter my new password

 

And clicked Apply

 

 

And hey presto - solved!

 

 

  

HP Recommended

I have changed ISP. My printer was working flawlessly until the SSID etc was changed. Now the install software fails and it cannot configue either automatically or manually to be acessed wirelessly on my network.

 

I have spent a day trying to get this to work and am about to throw the Laserjet 100 color MFP (Mother..F**king Printer is I suspect what it stands for) into the garbage and go get another printer as I cannot spend anymore time on this issue.

 

One last desperate plea for assistance.

 

Thanks!

 

The O/S is WIndows 7 64bit.

 

 

HP Recommended

domharborne

 

Fantastic, using the IPv4 Address option discribed (2nd "or") worked great. 

 

Thank you for the clear instructions 

HP Recommended

I desperately try to find my printer's IP  adress but the network report from the printer control panel only shows blank with the TCP/IP(4) fields?!

And the only IP-adress listed (192.168.223.1) doesn't get me anywhere......

HP Recommended

Hi All,

 

I feel your pain!  Just spent five hours on this, but finally - success.  Here's what worked for me:

 

Follow the directions of HP Support Assistant or HP Scan Doctor (hopefully the wireless setup works for you--didn't for me), your documentation or whatever to get your printer connected to the router via network cable.  (This is needed, apparently, to access the website where you can change your router address.  My printer does not have the capability to do this on the actual product.)  Also, you will need to know your network IP address.  Print the Network Summary from the Reports selection on your printer if you can't find it.

 

Type the printer IP address into your browser (only gives results if printer is connected by network cable to new router, at least for my printer).

 

When the printer information appears, choose Networking Tab,  Wireless Configuration, then you should see both old and new router SSIDs.  Click "off" on the old router SSID, then click on the new router SSID.  Further down you should see a space to enter your password for the new router.  Then click apply.   Test - and - Whoo-hooo!  Wireless printing is now working!

 

 

HP Recommended

I found the instructions on another HP forum page much more helpful, even for the HP LaserJet 100 M175nw:

https://h30434.www3.hp.com/t5/LaserJet-Printing/Changing-SSID-on-M217-Laserjet/m-p/4816720/

 

It's the simplest option, PROVIDED you know how to connect your pc to wireless, WPS does not function and you do NOT want to use an ethernet or USB cable.

 

 

@Kathianne:

I understand that you don't own a HP LaserJet 100 M175nw, so your answer might be helpful to others.

 

 

 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.