Create an account on the HP Community to personalize your profile and ask a question
01-29-2016 02:20 AM - edited 01-29-2016 07:29 AM
Here is my situation:
I have a network printer&scanner and I need to setup some folders for it to save scans in.
The folders are located on a fileshare server, running Windows Server 2012 R2.
We have an active directory and the idea is for different departments to be able to save scans to network folders that are later accessible only for them (e.g. the HR department would scan a document and save it in the HR scans folder, which is not accessible to the rest of the departments).
For this purpouse I have created a domain account for the scanner to use, named him "scan" for convenience.
I have also created the different scan folders on the fileshare server and gave the scan account read,list and write permissions for each one from the security tab.
On the web interface of the printer I setup a new network folder for scans. Put a name for it, in the location I used the IP address of the server. In the past I've had issues with using the hostname of the server and sicne the IP is static it's easier that way. So example: \\192.168.2.11\Customer Service\Scans
Then for user I use the domain\scan ("domain" is a substitute here for our real domain name) and I enter the password for the scan account
When I click Save and Test I get the error "The network folder path is invalid. Ensure the specified directory exists."
So far I've tried:
To share the folder, from the Sharing tab of it's properties on the fileshare server and give the scan account read/write permissions there,
also from the Advanced Sharing option to give the scan account full control.
I also tried puting the username in the web interface as of the printer as:
and simply using just "scan"
What I don't want to do:
I know that it's possible to share the folder by giving full access to "Everyone" and then it works.
Our public scans folder is configured that way and almost every tutorial on the internet asks you to just share the folder with everyone. This is a serious security hole and is not acceptable in my situation.
Please let me know if there is a way to make the device save scans to a network folder which is not shared with everyone but the account it uses has appropriate permissions. Am I doing something wrong?
02-09-2016 08:16 AM
If anybody is wondering - I couldn't find a solution so I made 5 different entries (HR, Accounting...) that all save the scans (but with different name template) in a public folder that everybody from the domain has access and I made a scheduled job on the fileshare server that filters the files from the shared folder and moves them to the respective folders.
Not really secure but better than leaving everything in the public folder
05-04-2017 02:23 AM
I agree, not secure at all.
I'm having the same issue. Works perfrectly fine when setting up exactly the same settings on a Windows Server 2008 R2. I'm starting to think these 400MFP (M425dw) printers don't like server 2012 R2 for whatever reason.
I'm going to see if I can get some support from HP and see if they can help. I'll keep you posted if I get anywhere.