HP LaserJet 400 color M451dn -Cold Reset

[BillJ1970]

Pulling my hair out trying to do a cold reset on this printer.  Ex employee configured it and we cant get in and change anything.  Any ideas on this model?

HP LaserJet 400 color M451dn

[LaserAjay]

Hi,

In this Printer model, You can peform Restore default From the Service Menu (Restore default have equivalent functions as cold reset function).

steps provided below

1.

Press the OKbutton to open the menus.

2.

Use the Left arrow or the Right arrow button to select Service, and then press the OK button.

3.

Use the Left arrow or the Right arrow button to select Restore defaults, and then press the OK

button.

The product automatically restarts

Hope this helps You .

Please Click the Kudos star if this was helpful.

[JayKM]

It does not work, i have the same problem and if i go on Services the printer says i cant use it because the printer is configured that the menus on the printer it self are disabled what should i do?

[MPerdue]

I have the same problem; somebody else disabled the menu options, so the printer can't be reset from the menu. We've moved to a different building and I need to assign a new IP address to it ASAP. Please help . . .

[DoublHH]

Try turn printer off - hold down right arrow and cancel keys...Turn printer on (keepholding keys down) - when 'perm memory init' displays, release keys. Allow printer to 'boot'..