• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-22-2015 09:30 PM - edited ‎04-22-2015 09:50 PM

HP Recommended
Product: HP LaserJet 5200
Operating System: Microsoft Windows 7 (32-bit)

Good day!

 

On the HP LaserJet 5200 Printer error "ERROR 49.5001 Turn off then on" noticed that the error occurs after printer awakes from the standby state (almost every morning)
1) Tried to change the firmware: the old one was 08.140.0 and the latest that we have installed is 08.241.0 2014.12.30 2011.01.19 on. It did not help.
2) Changed the power cord 220V. Did not help either.

3) Changed formatter board to the new one. The same.

Please help to deal with the cause of the error and how to fix.

 

Regards Konstantin!

1 REPLY 1

‎06-30-2016 01:20 PM

HP Recommended

Cycling the power seems to have fixed it on our Color LaserJet CP3525x.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.