HP LaserJet CM2320nf MFP lost serice password and cant get in the webpage because it doesnt load

[guusjandejong]

Hello,

I got an HP LaserJEt CM2320nf MFP and we lost the servicepassword.

When we use the config buttons on the printer it keeps asking for an password but we dont know this one.

What is the default password?

We know the IP adres of the printer, but we cant connect to it trough an web browser. Turning the printer off and on wont change a thing.

Is it possible to reset the printer to factory default without knowing the servicepassword?

Thanks in advance!

Kind regards,

Guus-Jan

[davidzuts]

NVRAM initialization
Performing an NVRAM initialization resets the following settings and information:
● All menu settings are reset to factory default values.
● All localization settings, including language and country/region, are reset.
CAUTION: All onboard network settings are also reset. Be sure to print a configuration page before
restoring defaults. Make note of the IP address that is listed on the Jetdirect configuration page. You
might need to restore the IP address after an NVRAM initialization.
After performing an NVRAM initialization, reconfigure any computers that print to this product. Uninstall
and then reinstall the product software on the computers.
1. Turn the product off.
2. Simultaneously press the right arrow button and the Cancel button . Hold these buttons as
you turn the product on.
3. When Permanent storage init. appears on the display, release both buttons.
When the product has finished the NVRAM initialization, it returns to the Ready state.