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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-08-2017 05:31 AM - edited ‎03-08-2017 05:33 AM

HP Recommended
Product: HP LaserJet Pro MFP M52

Hello.

 

i have in my comapny the printer HP LaserJet Pro MFP M521 dn

everyting worked fine until 3 week ago.

the problem is, when some one scans documents and pages send to the mail account in separate pages

insted in one document.

 

i managed to solve the problem when i downgraded the DPI to 150 of the scan insted of 300

and now the prbolem presists again.

 

i didnt see any option of seperate the scan

the firmware of the printer is : 20150112

 

thanks in advance for any help

thanks!

1 REPLY 1

‎03-13-2017 03:17 PM - edited ‎03-13-2017 03:17 PM

HP Recommended

anyone?!

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