HP Laserjet 100 color MFP M175nw <> scan problems

[GuyDriesen]

I'm having problems (again and again) with my HP Laserjet 100 color MFP M175nw
I have uninstalled and reinstalled this already hundreds of times, and sometimes it works, and then again out of the blue it doesn't work anymore. Ther problem that I then have is that my scanner doesn't work anymore, or he even doesn't find it anymore (like now). The system also installs two printers (a 175nw and a PCL6) next to each other and in the overview I see another scan device. I have runned HP Print and sacn Doctor 5.0 numerous times, restarted everything (pc, printer, router,...) untill I forgot my own name... nothing helps... HELP !!! #hppsdr #ljhelp

[sandytechy20]

@GuyDriesen

This is a great location to get assistance! I read your post and see that you are getting issues with the scanner on HP LaserJet 100 color MFP M175 printer.

I would like to help you resolve this issue. 

• Restart devices and check driver scan settings.
• Uninstall and reinstall the printer software.
• Check Windows Image Acquisition settings.
• Temporarily disable firewall software on the computer.

Click here to refer the document and perform troubleshooting steps to fix this issue.

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

Let me know how you make out.

Cheers.

[GuyDriesen]

In the last year I have uninstalled and reinstalled this printer so many times that I gave up the wireless connection facility : today I went to the store, bought a switch and some UTP cables and connected everything in a wired network.
Also then I had to uninstall and reinstall and use HP Doctor to get it working, but for 'now' it works again.
It's not the first time that I managed to get it working again... I probably did it 10 times or more last year, but this time, with the wired network I really hope it keeps on working and that it was the last time that I had to go through all these steps again and again ... 
So my final conclusion : if you have problems with the wireless connection : give it up, connect the printer to your pc with a printer cable (that also worked by the way), but if you want to print from more then one pc, then install a network.
Grtz, Guy.

[sandytechy20]

@GuyDriesen

Thanks for the reply.

Superb job on trying the different steps to isolate the issue.

Good to know that issue is resolved.

Feel free to contact us in future if you need any assistance.

Cheers.