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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Laserjet 1320
Mac OS X 10.10 Yosemite

I can't print PDF or JPG files from my MacBook Pro to my HP Laserjet 1320, connected on USB. MS Word files are printing fine and so are Test Print commands. This has morphed today from an earlier problem a few days where only the 1st page of PDF documents was printing. The printer blinks the green light for a while and then goes back to normal. The Print Box on the Mac says "Printing - Sending Data to Printer" for a while, and then the file name, etc disappear, and everything is back to normal, as if nothing ever happened. Meanwhile MS Word files go on printing without any problem.

2 REPLIES 2
HP Recommended

I have been experiencing the same problem.

(I moved from 10.6.8 to 10.10.2)

 

I did a lot of searching and these two steps have helped. (possibly fixed it for good?)

 

  1. Run  "Disk Utility" —> Verify Disk Permissions (Repair any errors)
  2. The printer settings need to be reset.  (see link below)  NOTE: You will lose all the printers in your system settings and have to reinstall them.

https://support.apple.com/kb/PH18614?locale=en_US

 

 

 

Please note that HP does not have a update for 10.10.2 for this model.

The last driver version from HP is: 19.8

 

Adobe does not have a plug-in update that I can find, yet...

 

The more you change the settings as you use each proram (firefox, word, numbers, safari, adobe reader) the worse the problem seems to get. I would suggest that you pick one setting and keep it.  (Program based settings seem to be less prone to errors.)

 

Let me know if this helps.

HP Recommended

Running the disk utility worked for me. Thank you!

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