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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-02-2016 01:02 AM

HP Recommended
Product: Laserjet 4100

Hi all

This printer is getting stuck on Memory test check video http://goh.co.ke/4100a.mp4

 

but when i press GO and CANCEL while switching on, it bypasses and gets ready

View Video http://goh.co.ke/4100b.mp4

4 REPLIES 4

‎02-03-2016 07:00 AM

HP Recommended

Does the printer have a JetDirect card installed?

 

If a JetDirect is installed power off the printer and remove the card and see if it will initialize.

 

You can reseat the Firmware DIMM and any memory installed on the Formatter, note that the Firmware DIMM has to be installed for the printer to work, and it has to be in the correct slot.

 

If my answer solves your problem please mark it as a solution by clicking the button under the post. 

 

If any Tech gives you helpful suggestions you can thank them by giving them "Kudos", (just click the "Thumbs Up" button under the post).

 

You can even click both buttons...

If my post resolves your issue please click the accepted as solution button under it.


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You can even click both buttons. . .

‎02-17-2016 01:20 AM

HP Recommended

Did all this with no success

 

‎02-17-2016 03:01 AM

HP Recommended

It appears that few of the basic steps are already performed, but I would like to share my inputs as following:

 

Try to power on device when all installed accessories (duplexer, network card, additional paper input tray) are removed and device is in stand alone mode (disconnected from network/computer).

 

Try printing engine test page and if it is successful, then most likely this is a hardware issue related to memory dimm/formatter. 

Please mark the post that solves your problem as Accepted Solution
Click the 'Kudos Thumbs Up' if this was helpful. Thank You!

(Although I am an HP employee, I am speaking for myself and not for HP)

‎12-26-2016 03:39 PM

HP Recommended

I have a laserjet 4250 that gets stuck on the memory test at 112 MB, or so. It never gets to ready, and no combination of menu or ready or stock or any of the buttons does anything. Is it time to retire this printer?

 

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