HP Laserjet CM2320nf not printing color

[Mmohamed]

HP Color Laserjet CM2320nf MFP is not printing color, prints and scans only B&W

I did downloaded and installed the full version driver and still printing only B&W

[Riddle_Decipher]

@Mmohamed

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

As I understand the HP Laserjet CM2320nf not printing color,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Did you ensure the grayscale isn't selected under printing preferences?

Here are a few basics to help resolve your concern:

Image defects, no matter the cause, can often be resolved using the same steps. Use the following steps as a starting point for solving image defect issues.

1. Reprint the document. Print quality defects can be intermittent in nature or can go away completely with continued printing.

2. Check the condition of the cartridge or cartridges. If a cartridge is in a Very Low state (it has passed the rated life), replace the cartridge.

3. Make sure that the driver and tray print mode settings match the media that is loaded in the tray. Try using a different ream of media or a different tray. Try using a different print mode.

4. Make sure that the printer is within the supported operating temperature/humidity range.

5. Make sure that the paper type, size, and weight are supported by the printer. See the printer support page at support.hp.com for a list of the supported paper sizes and types for the printer

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

For more troubleshooting: Click here

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