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- HP Laserjet MFP M130nw Offline

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02-24-2017 10:52 AM - edited 02-24-2017 10:59 AM
Recently installed a new HP printer, HP Laserjet MFP M130nw. It has worked fine printing via wireless, but now the printer says offline and will not print, and cannot get it back online to print. The wireless internet is working fine so the router is not offline and other wireless devices are connected and working fine. Printer wifi button is flashing (blue light). I ran a wireless network test report and it says the wireless is on but wireless is not working. Not sure why it would be working fine and then all of a sudden printer says offline. Any help or suggestions welcome.
Thanks!
02-25-2017 10:51 AM
Welcome to the HP Forums!
Thank you for posting your query in this forum, it's a great place to find answers.
I reviewed your post and I understand that the printer is offline and you are unable to print.
I’d love to help!
Follow the steps in the below link and check if it helps.
Let me know how it goes and you have a great day!
If the information I've provided was helpful, please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons, that’ll help us and others see that we’ve got the answers!
Take care.
Cheers!
The_Fossette
I am an HP Employee
03-05-2017 01:22 PM
I have done the above steps and it worked for a couple days, but now it is not working again. The blue wifi display on the printer is solid blue but it is not printing. Any other suggestions on what can be done to fix the problem??
03-06-2017 09:00 AM
Thank you for posting back.
Follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
If the information I've provided was helpful, please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons, that’ll help us and others see that we’ve got the answers!
Take care.
Cheers!
The_Fossette
I am an HP Employee
