HP Laserjet P1102W - Cannot enable HP Eprint

[jtkinsella]

Hello - No error message displayed. When the print dialog box opens it does not show the HP printer as an available printer.

When trying to add printer manually in HP print for chrome by IP address there does not seem to be a connection. 

[Betty0610]

@jtkinsella

Were you able to print from Chrome OS earlier?

[Betty0610]

@Eisbaer2

The Printer is not mentioned in that list. Are you also experiencing the issue from a certain OS?

[Eisbaer2]

To clarify: I do not have any problems to print via WLAN from my Laptop with Windows 10.

I have problems to print from my smartphone and from my tablet with Android (10 & 11). 

And it is not possible to connect the printer to the HP ePrint Web services (see above). 

[Betty0610]

@Eisbaer2

Do you get any error message from your tablet and phone?

[Eisbaer2]

No error messages. The printer is just shown offline in Android. So I'm not able to choose it for printing.

[Betty0610]

@Eisbaer2

Reset the network settings on the phone/tablet and then try printing again.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day! 

[Eisbaer2]

I saw nothing here that could help. Only a lot of questions, no solutions.

[jtkinsella]

Yes. Previously we were able to print from Chrome OS to this exact same printer. Do not believe that anything specific happened or changed. Just stopped

[Betty0610]

@Eisbaer2

Did you reset network settings on your phone/tablet as asked?