HP Laserjet Pro MFP M127fn - How to turn off T.30 Trace Reports

[mrinn]

After every fax received the unit prints a "T.30 Trace" report. Needless to say, this is a big waste of paper. Have gone into the Reports setup and changed the settings accordingly, but am still getting this report after every fax we receive. We are using the unit as a fax machine/copier only, so it's only connected to a phone line and power source. How can I turn off these unwanted reports? Thanks for any assistance you can give.

[Gemini02]

Hi @mrinn ,

I see that you are having issues with the T.30 Trace Reports printing, you have already turned off the setting and the printer is still printing them off. I would like to help you out with this issue today.

Just double check the setting, to make sure it is still turned off.

Go to Setup, Service, T.30 Trace.

You could update the printer's firmware, but the printer would have to be setup on a computer to do this.

HP LaserJet Pro MFP M127fn Drivers.

Select your operating system, click next, click the link for firmware.

I can send you a reset for the printer in a private message. But it will set the printer back to factory settings and clear out the phone book. In the forum beside your handle name just click on the envelope to view it.

If you need further assistance, just let me know.

Have a nice day!
Thank You.