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- HP Community
- Archived Topics
- Printers Archive
- HP M252dw has stopped duplex printing

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10-19-2016 07:00 AM
I do not recall changing anything but suddenly my M252dw has stopped printing in Duplex.
When I print from Windows 10 (64bit) the most basic of documents (ie from Notepad) using the Windows printer selection under the duplex section it syas:
"Print on both sides (manually)" with the options "No / Yes, flip over / Yes up"
How do I turn the "Print on both sides" to automatic?
Thanks
Chris
10-20-2016 04:08 AM
The 'automatic discovery' feature used by some drivers on installation (or update) doesn't always work; ensure that the driver knows that a duplex unit is present on the printer (assuming that one is):
- For the printer instance in question, bring up the Printer properties dialogue.
- Select the Device settings tab.
- Ensure that the duplex unit is set to Installed rather than Not installed.
You'll probably need to be logged in with administrator credentials in order to change the device settings.
