HP Mimecast

[BonniePhoto]

Kumar,
I'd like a private message from you too please, to correct this issue.

I went out and bought a cord, pretty much given up on the ePrint because of Mimecast blocking my email addresses, unless you have the solution!

[glaff]

Kumar needs the email address of your printer.  Private message him that.  Then it gets removed from the mimecast system somehow and all is fine.

[BonniePhoto]

@Glaff, I have private messaged Kumar, per your suggestion.  Thanks!

[amoralesrivero]

Hello, 

I have the same problem. Can you help me?

Thanks in advance

[amoralesrivero]

Hi,

Can you help me as well? I have the same issue and would love to get their emails removed from MimeCast. 

Thanks a lot

[Dilip_18]

Hi@amoralesrivero,

Welcome to the HP Support Community.

I'd love to help. I'd need the ePrint email address of the printer.

I have sent you a private message, for more details that cannot be shared in a public post.

Hope this helps! Keep me posted. 

[amoralesrivero]

Hello @Dilip_18,

Thanks for answering!

Unfortunately I am not able to see my private messages (I have no options for that).

Could you help me out?

Thanks a lot

[MrEli1]

I have this same issue

[zoubida]

Hi, I am having the same problem with ePrint. Can you please help me resolve the Mimecast problem for my printer?

Thank you !

[CMcD2]

Thank you. My documents printed the other night in the middle of the night. And I've been able to send documents to the printer via email since then. So by you submitting the unblock request, I can now email to print. 

I would like to click accept as solution but I cannot find that anywhere to click on it.

Thank you again,

Cindy