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- Printers Archive
- HP OfficeJet 6500 will not print using black cartridge only

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01-29-2014 08:30 AM
Hi rangeretta,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you would like to know what grayscale is.
I will be happy to help you.
Basically it uses the black cartridge and prints in shades of gray. Saves on ink also. You can change the setting for grayscale through the print driver.
- You would go into to the printers folder.
- Right click on the printer, left click printer properties.
- Click on Paper/Quality tab.
- Click on the Advance button at the bottom.
- Select printer features and turn grayscale off or on.
Hope this helps.
Thank you for posting on the HP Forums. Have a great day!
I work on behalf of HP
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03-23-2016 07:02 PM
Awsome. That simple change to the "Format For" from "Any Printer" to the HP (mine is an OfficeJet5610xi) did it for me too. Before it printed blank or faint, trying to use the color cartridge. Now it will print clean with the black cartridge in only. Haven't tried with color because I don't have one. And don't need one for B&W pages anymore. Yay!
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