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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-06-2017 12:00 PM

HP Recommended
Product: HP 6830

Just received a refurbished replacement printer from the company and after setting it up it worked fine for a few days, but then it started shrinking my printing pages to 1/4 page. On another program, it took 1/4 of my image and blew it up to the full page. Any idea why this might be or what I can do to fix it?

 

Thanks for your help!

1 REPLY 1

‎04-07-2017 03:39 PM

HP Recommended

Hello @EmilyArrow,

 

Welcome to the HP Forums!

 

I have read your post and understand that you need assistance in fixing the print quality issue's with the HP OfficeJet Pro 6830, correct ? .I will definitely help you.

 

It may be that your Printing Preferences are not set properly for the Paper Size.

 

You may need to check (Print Preview) > Page Setup > make sure "Shrink to fit" is checked (wording varies depending on the application you are using).

 

Hope this answers your query. Let me know for more.

Barachiel
I am an HP Employee

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