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05-22-2017 11:53 AM
HP Officejet pro 8500 A910 (Lenovo X220 Windows 10 ) Tried 5 different HP drivers.
Unable to install. However, able to print from all laptops??? If I browse the ip address, brings up Webscan, able to do most functions. Can also print using print function in most Spent several days trying to resolve this without success. Perfectly good printer now useless? Has HP abandoned this printer?
05-23-2017 04:05 PM
1. Hard reset
2.confirm HP software is not lurkeing on laptop and in registry
3.confirm printer does not show up in devices and printers
4.confirm latest win 10 drivers are installed in Lenovo X220
6 turn on printer enter SSID (confirm)
7.printer enter wireless passcode,(confirm)
Finish install on laptop :
Your printer could not be found on your wireless network. !!
suggestions? other than bullet penetration test?