HP OfficeJet Pro 8720: Export Color Usage Job Log

[Hagsad5214589]

The goal is to get a listing of who is printing how many pages and when. 

I have setup HP Web JetAdmin, but when setting up data collection for Device Utilization by User it errors with: The required traps are not supported. 

I can go on the embedded web server and pull up the Color Usage Job Log (Tools > Reports > Color Usage Job Log) that shows all the data I need but longer computer\usernames are cut off. 

Is there any way to pull this data raw?

[Dragon-Fur]

@Hagsad5214589

Short Answer:

No, I don't know how to extract this particular information from the EWS and force it to cooperate.

Workaround:

The following solution depends on you using a recent Windows OS and having installed the Full Feature Software (printer program)

You must first set up job logging that keeps current and past jobs in the queue.

Dragon Document 

Reprint a print job – save a job for reprinting later

Caveats:  

1. You must leave the jobs in the queue at least until you have collected the data.
2. This method is "per system", that is, the local queue is the data collection source.

Job information collection starts as soon as people start printing to the printer.

Once you have sufficient records for your report (print jobs in queue):

Open Admin cmd prompt > cd to folder > issue prnjobs.vbs command

NOTES:  

• The exact folder that contains the prnjobs.xbs may be named differently on your system.

    Open File Explorer > set folder path to C:\Windows\WinSxS\

    Look for the folder prefix > jump into that folder

    OR

    Search for prnjobs.vbs > open that folder location

• Commands are typed on one line and not "split".

Example - Create print-jobs file

Windows key + X + A  (admin cmd prompt)

C:\WINDOWS\system32> cd C:\Windows\WinSxS\x86_microsoft-windows-p..inscripts.resources_31bf3856ad364e35_10.0.14393.0_en-us_e0032fedaaa585ad

C:\Windows\WinSxS\x86_microsoft-windows-p..inscripts.resources_31bf3856ad364e35_10.0.14393.0_en-us_e0032fedaaa585ad>CScript prnjobs.vbs -l > C:\Users\DragonUser\Documents\Printjobs.txt

NOTE:  Replace DragonUser with your Account name

The resulting .txt file will provide full information on each of the jobs in the queue, including machine name, document name, user (owner) name, page count, paper size, color/blk-wht, time and date.

Example - JOB information entry

Job id 2

Printer HP Officejet Pro 8630 (Network)
Document Microsoft Word - Pruneridge.docx
Data type RAW
Driver name HP Officejet Pro 8630
Description HP Officejet Pro 8630 (Network), 2
Elapsed time 00:00:00
Machine name \\BigA ZBook
Notify DragonUser
Owner DragonUser
Pages printed 0
Parameters
Size 532350
SizeHigh 0
PaperSize Letter 8 1/2 x 11 in
PaperWidth 2159
PaperLength 2794
Color Color
Status Sent to the printer
Time submitted 08/30/2016 14:56:41
Total pages 1

Control Panel > icon view > Devices and Printers > Double left-click on Printer > See what's printing

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[Hagsad5214589]

That will not work, half of the computers connecting are non-windows, they are wiped/reimaged by users regularly and if a user can get around the logging locally it defeats the purpose of collecting the data.

The log on the embedded webserver is storing data on the last 32 jobs, it must store the data somewhere. 

[Dragon-Fur]

@Hagsad5214589

---

@Hagsad5214589 wrote:

That will not work, half of the computers connecting are non-windows, they are wiped/reimaged by users regularly and if a user can get around the logging locally it defeats the purpose of collecting the data.

The log on the embedded webserver is storing data on the last 32 jobs, it must store the data somewhere. 

---

Too bad -- yes, if the users are regularly wiping out the data and it cannot be collected regularly via a script that is reinstalled during the reimage process, then Poof - useless.

Users "getting around" requirements is unfortunate.

I have perhpaps missed something; if I find it, I will post back.

Good Luck.

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