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W8n4dLectrishn
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HP Officejet 4632 not functioniong after hard reset, displays long error code, and won't shut down

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HP Officejet 4632
Microsoft Windows XP

After the printer stopped copying again, I did a hard reset. Now, after reconnecting the power it automatically turns on, scans, and displays ERROR CODE OXC 4EB9343

                                                             Hj_MICCI2 C

 

The power button is flashing on and off. I've tried holding down the power button until it turns off, but it immedately turns on again and displays the error code with the power button flashing. Just pressing the power button does nothing.

 In addition, every time the printer restarts the the last four digits on the top change. After restarting, the last top of the Error Code now reads OXC4EB827F.

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W8n4dLectrishn
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O.k. Update, I held down the power button again, but before it could restart, I quickly opened the lid, the carriage slid over and I put the ink cartridges back in. After that, the power light stopped blinking, I don't get the error code and I'm able to shut down the printer. Now I'm back to the original problem of not being able to scan, copy, or fax.
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A4Apollo
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Hi! @W8n4dLectrishn, Thanks for stopping by HP forums!

 

I understand you have issues scanning, copying and faxing issues from your printer.

 

Don't worry I'd love to help you out.

 

Did you make any changes to your printer?

 

Please try the steps recommended below.

 

Reset the printer to clear any hardware issues or error states.
Turn the printer on, if it is not already on.
Wait until the printer is idle and silent before you continue.
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
   NOTE:
HP recommends connecting the printer power cord directly to the wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

 

If the issue still persists after trying out the steps, try performing a semi full reset on your printer and check if it helps.

 

Since the steps to perform semi full reset is confidential I will send you the steps in a private message, Please watch your inbox for more information.

 

 

Let me know if it helps!

Have a great day ahead! 🙂

 

A4Apollo
I am an HP Employee

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