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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I have a 6500 and have the same problem, perpetually.  The wirelss printing works for a while, then doest.  I reset, reinstall re everything, it works, then stops.  Cable printing is no problem.  I have assigned a static IP.  The printer says its on the network but nothing can print to it (unless its via cable).  My wifi router is a DLINK.  Why does this printer say its on the network but not allow any communication?  I cant open the printers web page either.

HP Recommended

What is the latest on this problem, I have the exact same issue.  I'm on a Xfinity combo modem/router, it does everything perfect.  The 6500A worked then stop, in essence it works wired, but not over the network, printer has an ip (shows signal strenth) but cannot be pinged.

HP Recommended

Do you mean it works wired but not wireless?  Is wireless isolation on in the router settings?

Do you have a standard (non-ISP-issued) router to try?  ISP routers are notorious problem children....

I am employed by HP

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
HP Recommended

HP 6700 all in one

 

cant access EWS page from chrome and IE??

HP Recommended

Yes! changing channels did work for me. Different channels did not reply, 6 worked and 10 also

HP Recommended

>Why does this printer say its on the network but not allow any communication?  I cant open the printers web page either.

 
Quite possibly because the communication is being garbled by another, more powerful, source of radio energy at the same frequency. (Think cordless phones, microwaves, other access points, and the like.)
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