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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

HP Support (from someplace in the middle east) did contact me regarding the print head problem. They said "Not to Worry, they can help."

 

The solution was to sell me an upgraded model, a reconditioned  HP8610 for $163.99 with a 10% discount marked down to $149.00. Interesting Costco has the HP8625 on sale now for $134.99. They gave me 2 hours to make a decission and give them a credit card purchase over the phone.

 

Here was my answer to their e-mail offer:

 

Sir:

 

I see no reason why I should buy an obsolete reconditioned model when I can go to Costco and by a brand new printer that is two generations newer than your offer and for less money.

 

Doesn't make any sense at all. I can buy an comparable Epson for under $100.

 

Thank you for your time.

JJ

 

 

-----Original Message-----

From: HP Support [mailto:amr_na_en_laserjet@hpservice.support.hp.com]

Sent: Wednesday, February 17, 2016 12:42 PM

To: jjreich

 

 

Hi Sir,

     Please find details of the upgrade

 

 

HP OJ 8610 Reconditioned at 163.99$

after 10% discount

New Price:147.99$

 

 

 

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