• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Officejet Pro 8715
Microsoft Windows XP (64-bit)

I purchased a HP Officejet  Pro 8715 and selected set up IT Manager and now the wireless is disabled.  I attempted to "Resore factory setting", restart power and still getting the same message of "wireless diable call administrative.

Can someone please help me the printer is only 1 day old.  

 

Sportyshorty

1 REPLY 1
HP Recommended

Hi @SportyShorty,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you want to change the setup of your HP OfficeJet Pro 8710 All-in-One Printer from IT Managed to Self Managed.

 

You need to reset the printer to its factory settings and then perform the setup again by selecting Self Managed.

 

I will be sending the steps in a private message.

 

Please check your Private message icon on the upper right corner of your HP Forums profile.

 

Next, to your Profile Name, you should see a little blue envelope, please click on it.

 

Please reply back on the public post as this Private message box is not monitored.

 

You have a good day ahead.

Rainbow23 - HP Support.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.