HP Officejet J4680 Driver Help

[kiley1]

I just inherited this printer and I am having trouble getting the driver downloaded. I have followed the troubleshooting on the HP site with no luck. It seems like it should just download when I plug the printer into the computer? It does come up when I plug it in but says 'driver is unavailable' beneath. I have tried contacting the help virtual assistant with no luck. Any tips? I am going a little crazy, but trying to get this thing working for hours! Thanks in advance!

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[Jay_G24]

Hi @kiley1,

I'd like to help!

I understand you are facing a driver unavailable error.

HP Officejet J4680 All-in-One Printer driver for windows 10 is not available from the HP website. However, you can install the printer using windows built-in drivers

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

[ferRX]

Hi @kiley1 

..,.,.,.,.

Try with the software download from the next link:

• >> Officejet J4680 – driver software – Windows 

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

Best regards, 

ferRX.

[kiley1]

Unfortunately those options did not work for me, it is still saying Driver Unavailable for my printer. This is driving me absolutely insane! Any other suggestions? I really need to get this printer working ASAP

[kiley1]

@Jay_G24

[kiley1]

Hi, just checking in to see if you have any other suggestions? 

[Jay_G24]

@kiley1,

You can refer to the document to add the printer to the computer using windows built-in driver https://support.hp.com/in-en/document/ish_2224996-1993298-16

Hope this helps!

Keep me posted

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

[kiley1]

@jay_g24 unfortunately these did not work. It still says driver unavailable under my printer name in devices. Anything else you can think of that could help?

[Jay_G24]

We do not have drivers available for your printer.

Unfortunately, there is nothing else we could try.

Hope this helps!

Keep me posted