HP Officejet Pro 8600 Printer won't print envelopes, card stock or photo paper.

[bettef]

Hi... thanks...I think this might have been the problem.However, it looks like I have to change the paper size each time I want to print a card. Did you figure out a way to get around this.bette f

[Rainbow7000]

Hi bettef,

If you want to permanently set your print settings to always print cards you can do that in your print settings/presets.

If you are occasionally printing on cards, it is best not to change the print settings permanently.

If you would like to change the settings permanently, please respond with the operating system you are running:

Windows or Mac

I hope this helps!

Regards,

[MarkSanJose]

Make sure you remove all of the standard paper from the paper tray and adjust the paper guides in the tray to the envelope or card stock you are using.  If you're like me, you had an older HP printer and you simply placed the envelope on top of the paper and it worked (most of the time).  That does not appear to work with the 8600.  When I try it, the envelope skews as it feeds and the addresses print crooked.

The size of the media (paper, envelope, or card stock) appears to be read from the tray.  I print a lot of envelopes, but I don't mind taking the extra step to remove the existing paper and adjusting the paper guides because this ensures the envelope is fed correctly rather than counting on me placing it just right on top of the paper.

I had a 7400 that finally died after some 40K page life cycle.  I like the 8600.  Working well for me!

Mark

[MarcyAF]

Thank you for replying. However, I always took the paper out first, and it made no difference. The envelope guide doesn't work with 6" x 9" envelopes or other odd sized greeting card envelopes. I do lots of graphic work, no office work or business work, so it just wasn't the printed for my needs and  I've long since gotten rid of that printer as it was just awful. I went back to a Photosmart which prints my graphic and photo needs just perfectly. Thank you, though, for replying. 

[MarkSanJose]

What other problems did you have with the 8600? It would be helpful to know before I run into them.

Thanks

[bettef]

I agree ..The 8600 is difficult to work with.I jusst took my holiday cards to staples to print....It was too frustrating on my HPat home.
Thanks for the tip on Photosmart.

[filliat]

I have found a solution for printing envelopes on 8600 if you get the out of paper message.  You need to use new,  FLAT envelopes.  I was getting the out of paper issue until i found the flatest (no curving or wrinkles) envelopes in the pile and then it printed fine.  if you are getting a black roller mark at the top of your envelope in the tray and get the out of paper issue, it probably means that your envelope is not neat enough.  just like regular paper. These printers need perfect paper and envelopes.

try sticking about 5 envelopes under heavy books to flatten them.  Also you can try to set printer preferences -> paper/quality tab -> Media -> Thick Plain paper.  That might work as well.

[GlobalRoamer]

I've got the same problems and more.

I did try both of the fix it tools at your URL.  The doctor doesn't install, and the other tool throws an error telling me it isn't for use with my printer.

What seems to work, if I want to work at it.  I added a second tray.  I locked the first tray.  I put envelopes in that tray.  I put regular size paper in the tray 2. 

In Word 2007, if I click on the mail tab, the select envelopes in the ribbon, double check the destination and return addresses are correct, and then double check the settings are correct, tray 1, envelope #10, etc. and click on print I get a blank envelope.

If I feel like using the envelopes and then "add envelope to document" I can jack around with it for a while and then get it to work.

It's a pain.  I bought it to print from my office, and then go get the printed page and envelope.  You never know what error is going to happen next.

I like the scanner one.  If you select the tick box for duplex, click OK, and then come right back to it the box is not ticked.  It doesn't matter what paper or how you do it.  This one is the most frustrating one for me.

I can deal with the duplex feeder jam ok.  It gets hard with five or six pages get wrapped around the cheap, made in China, plastic parts, but that doesn't happen very often.

[GlobalRoamer]

That will do a wonderful job of turning off the second most feature for me.

If the envelope handling in the printer doesn't work right why doesn't HP fix it?  I've had my printer for three months, if you check on Google you 10,000 hits when check the error.  Lot's out there with the problem.  Just fix the **bleep** thing.

[GlobalRoamer]

I just installed the new updates.  No help there.  Still the same problems.