cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Samxxi
New member
1 0 0 0
Message 1 of 2
231
Flag Post

HP Officejet Pro 8625

HP Recommended
HP Officejet Pro 8625
Microsoft Windows 10 (64-bit)

Hi I bought a printer which is HP Officejet Pro 8625 from Costco, however in recent month I can't print anything through Computer. I try to reinstall the printer driver, which I downloaded from HP sites. It said is install successfully, but I still can't print anything with computers. The only way I can print documents right now is using Apple's airprint. It is the technical problems or what?! Thank you! 

0 Kudos
1 REPLY 1
banhien
Level 19
Level 19
90,370 90,247 11,602 24,885
Message 2 of 2
Flag Post
HP Recommended

Hi,

Welcome to HP Support Forum. Firstly, please download an run the following tool:

      http://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

It may fix the problem for you. If not, post back full error message(s).

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation