HP Officejet Pro 8630 always going offline

[RuckerJIB]

Our 8630 is constantly going offline.

We restart the printer, delete anything in our print queues and it still rarely works.

We have reset our wifi settings.

Not sure if its our IP address.

Thoughts?

[sabretooth04]

Make and model number of router? 

These settings are for setting up your wireless (or wired) printer to:

• Stay connected to your router
• Fix printer ‘offline’ status
• Wake from sleep mode
• Keep all wireless devices better connected
• May speed up wireless printing

While DHCP is convenient, devices such as printers (wired and wireless) should always be assigned a static (fixed) IP address manually to avoid conflicts on your wireless network and must be outside the DHCP range of the router.  After setting the static IP, the computer must be updated under Printer Properties/Ports to show a Standard TCP/IP port with the printers IP address. 

1. Set a static IP in the printer (click here) outside the DHCP range of the router (check your manual). This is for Linksys routers but can be used for all routers. Verify your DHCP range and change this first if needed. More Wireless Printing help is here and here   and even more here.  Video here explains the problem and how to fix the problem. <-- So watch this!
2. Verify in the printer that 'Auto Off/Sleep/Energy Saving Mode' is disabled and/or the System Mode Time Out is set to zero (0). Use the Embedded Web Server (EWS) by going to the printers IP address in your browsers address bar, click Settings Tab/Auto Off. Or use the Printer Assistant, Printer Home Page (EWS). Also check your Printer Properties.
3. If the printer supports and has IPv6 enabled, turn off IPv6 in the printer.
4. Make sure printer is plugged directly into a wall outlet and not into a UPS, power strip or surge protector. This will cause the printer to drop offline and disconnect (yes verified!).

Additional steps to be taken if you continue to have the problem (if they are posted)…

[WilliamIWood]

I turned off IPv6 and gave my printer a static IP address outside the DCHP range of my router and it worked like a charm!

THANK YOU!