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- HP PSC 1210 AIO not able to use scanner

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11-11-2021 05:02 AM - last edited on 11-06-2024 10:19 AM by SofiaML
Hello,
I have been trying to use the scanner on my old HP PSC 1210 AIO but I can't seem to find the drivers for this.
When I plug in the printer I can install the printer drivers, although I always have an error "Drivers not found" but I can print.
For the scanner I have tried Windows Fax & Scan and HP Smart and HP Scan and Capture but none of these recognise the scanner in my HP PSC 1210 AIO.
How can I fix this?
Thanks in advance!
"HP COMMUNITY TEAM NOTE"
11-13-2021 07:41 AM
@HelioAb, Welcome to the HP Support Community! I’m here to help.
I understand you are not able to scan due to the unavailability of the printer driver. HP Solution Center will not work anymore as Adobe has stopped supporting Flash player.
Also, due to the age of the printer, there is no new driver available.
For more info on this issue, refer to this document.
If you need scanning functionality, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.
Keep me posted for any other assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
KUMAR0307
I am an HP Employee
11-13-2021 10:46 PM - last edited on 11-06-2024 10:18 AM by SofiaML
Hi @HelioAb
Try the driver download from the next link:
PSC software
Note: even when this is for a different model, it could make the PSC driver "available" for Windows to complete installation.
* Click on YES button to say thanks,
* Click on the button Accepted Solution if the question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.
